Michael T Pullen
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Michael T Pullen

Michael T Pullen

Email: mpullen@frictionlessdesign.com

Web: frictionless design

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  • approach
  • blog
  • case studies & experience
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  • customer experience analysis
  • experience
  • frictionless design
  • knowledge elicitation
  • Luis Hidalgo
  • Michael T Pullen
  • Michael T Pullen CV
  • new product design & scalability
  • participatory design
  • personas & workflow analysis
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RSS Michael T Pullen

  • Understanding the Customer Experience in the Top 5 of 2020
    Lisette takes us back through five of our favorite episodes of Digital Reimagined, to wrap up a year packed with crowd-sourced thought leadership. At 1:03 we are introduced at number 2: Top 5 Episodes of 2020
    mpullen
  • Digital Reimagined
    Understanding the Customer Experience (feat. David Muhammad and Michael Pullen) David and Michael talk about knowing who your customers and users are, and the importance of understanding the customer experience in your digital transformation. Understanding the Customer Experience (feat. David Muhammad and Michael Pullen) Transcript Lisette Diamant: 0:00Welcome to Digital Reimagined, a podcast packed with […]
    mpullen
  • Digital FroggersHighlights from LeapFrog Systems: Strategy and Delivery Practices
    Listen to the story about doing it the client way: Highlights from LeapFrog Systems: Strategy and Delivery Practices Selections from our Frogger Friday calls centered on our strategy and delivery practices, and kicking off our next series diving deeper into these topics.  Lisette Diamant : 0:01Welcome to Digital Froggers, a podcast brought to you by […]
    mpullen
  • Digital FroggersTop 5 Must Do’s of Enterprise Innovation: Prototyping
    Listen in to the discussion about prototyping:Top 5 Must Do’s of Enterprise Innovation: Prototyping (feat. Greg Ladas and Michael Pullen) Transcript Lisette Diamant : 0:01 Welcome to Digital Froggers, a podcast brought to you by LeapFrog Systems. I’m Lisette Diamant, LeapFrog Systems’ Digital Brand Manager, and I’ll be your host. On today’s episode of Digital Froggers, […]
    mpullen
  • Digital Froggers: Top 5 Must Do’s of Enterprise Innovation: Design Thinking (feat. Greg Ladas and Michael Pullen)
    Michael and Greg talk through the topic of Design Thinking, a must-do for enterprises who are looking to innovate in their transformations:  Top 5 Must Do’s of Enterprise Innovation: Design Thinking (feat. Greg Ladas and Michael Pullen) Transcript: Welcome to digital froggers, a podcast brought to you by LeapFrog Systems. I am Lisette Diamant, LeapFrog […]
    mpullen

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