Stakeholder Management: Participatory design

Early on in my career, I designed a home healthcare delivery application using participatory design. Particpatory Design Experience

Participatory design is a design process that manages the stakeholders by including them and target users. Research, analysis and design are done with the stakeholders and users. Sometimes this is referred to as co-design.

Participatory design included the key client roles in the design process. We would meet in a room with the subject matter experts for eight hours. We would do the business analysis and walk-through the workflows. Then we would explore what the subject matter expert did. We would take this information and begin to design the application.

The advantage of the work is that the user is in the room with you as you design.

The disadvantages that everything takes twice as long.


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