Cognitive dissonance is when your boss tells you to stop looking for coworkers who have a passion for user experience.

She tells you that it is our job to just tell the software engineers what to do and they will do it.

And then she wonders why the user experience of the product is not what is expected when people are selected to work on projects because they have a pulse but no interest.

Since when do people do a good job because you tell then they have to?

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