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By mpullen|August 20th, 2013||0 Comments

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Michael T Pullen

Email: mpullen@frictionlessdesign.com

Web: frictionless design

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frictionless design

Dashboards are not useful filled with summary charts
Grids of data are difficult to interpret. Dashboards of summary charts of that data are only one step better. It still takes time to look at and interpret what needs to be done. Dashboards really should do the job of interpretation for the user. Show a list of the items that need to be done […]
mpullen
Got a report? No one wants to wait. How do you keep everyone informed?
Research always seems to take too long and no one wants to wait. Managers ask for results or what the report is going to look like. They got the money together and got the project rolling. Now they want to see something happening. Just wait a couple more days or weeks is not going to […]
mpullen
What is strategy? I hear people say it all the time but I am not sure what they mean.
Strategy always comes across as something planned by the executives. We have our strategy for the next 5 years. I wonder if we are using strategy to mean objectives and goals. I think that Ann Lantham does a good job describing the issue and definition of strategy in this Forbes article: What The Heck Is […]
mpullen
6X cheaper to train internally than hire externally
We want our employees to learn 1% everyday. How do you get people to make the space in time to do it? Provide training or motivate self driven training … Top down or bottom up? We are looking for people to develop deeper expertise in an area or to broaden something they have. Going out […]
mpullen
Starting a large project … Focus on outcomes
Every company encounters a large project that requires many people, lots of time, and a whole bunch of cash. These all create a lot of risk for the project so what should you do about it? We hear people say that they want to improve the user experience or add new features or upgrade the […]
mpullen

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