Month: April 2019

You could hire designers to create that new thing. Or you could add these three things to your current process and do better. Observe your customers in action… Do not interview, observe Validate solutions and priorities with your customers.. do not just make it up Test what is being built at least every two weeks…… Continue reading 3 things your team can do to leap frog your competition

I struggle with doing the same thing for long periods of time. I prefer the new, the chaos, and the freshness of learning something new. Perhaps that is why I like product design. Recently I decided to try writing on a daily basis. This is difficult. The way I am approaching it is that it… Continue reading Discipline in discipline. Keeping organized, good use of time, maintaining the drum beat of a practice

Bill Cambell teaches executives: Pursue “operational excellence. Focus on the processes, prepare for all meetings: staff and one-on-one, hold people accountable and compensate well.” “Project humility. Show a selflessness, that projects that you care about the company and about the people. “Facilitate open honest communication. It is “better for arguments to be heated but honest… Continue reading 4 leadership lessons: pursue operational excellence, project humility, facilitate communication, streamline decisions

3 points Lisa deBettencourt (@ldbett) shared in her review of the MITX panel she was on. When large organizations stay to use customer knowledge to inform innovation they “face new problems of managing access and distribution of insights at scale.” “discovery, synthesis, and decision making process itself and can be distributed in real-time.” The best… Continue reading How can user research inform innovation?

I have been watching the interviews around professional sports. All teams have losses and some have streaks. This always frustrates fans and the media relishes the opportunity to ask about it. What I find interesting is that the response of the best teams seems to be the same across football, basketball, hockey, and soccer. Whether… Continue reading What do winners say when they fail?